One of the biggest problems many jewelry stores have with repair services is not overcharging, but undercharging. By making good use of your jewelry software, you can create a menu of repair services based on actual time and materials that will take the guesswork out of estimates and charges. Use the record-keeping ability of your jewelry software. Use your jewelry software to track all costs on all repair jobs. This includes labor, materials, as well as, a percentage of your overhead. Dont hesitate to subdivide your repairs into categories. Any good jewelry software program will easily allow you to design a database for many different types of product repairs, such as: - Watch repair
- Clocks
- Rings
- Necklaces
- Broaches
- and other product types
Within a short time, depending on volume, youll soon have enough reliable information stored in your jewelry software to take much of the guesswork out of most repair estimates. For convenience, you may want to organize this information into an easy to use pricing menu and print out copies. This is a job most jewelry software programs can handle with ease. Your jewelry software can add an image of efficiency. Use your jewelry software to organize the take-in process. By creating and printing out an estimating menu for repair work, you will have already taken the first step. Jewelry software can, also, be used to generate a receipt for the repair item and at the same time create a work order. By having much of this done automatically by your jewelry software, you will look efficient and capable in the eyes of the customer. This is important. Repair customers like dealing with well organized and efficient merchants. Its an image that will reflect favorably on your entire store. Tie the work order in with your jewelry software repair-tracking program. By using the flexibility of a good jewelry software program, you can set up the tracking of a repair job at the same time you key in the work order. Then you, or whoever handles the repair, will be ready to enter time and materials when the job is started. Stop undercharging for your repair services and turn them into a profit center. This is only one example of how the flexibility of a good jewelry software program can add dollars to your bottom line. |
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